stick Terms of Use

When you create an account on stick, you agree to our terms of use. These terms govern your access to our platform, your account management, deposits and withdrawals, game participation, and dispute resolution. We enforce these terms consistently across all account holders and all product lines—sportsbook, live-dealer tables, slots, and esports markets.

Our terms are designed to protect both stick and our account holders. They clarify what we expect from you, what you can expect from us, and how disputes are resolved. They also establish the jurisdiction-restricted nature of our service: we operate only where local law permits, and account holders are responsible for verifying compliance with their own jurisdiction's regulations.

This page outlines our core terms. We recommend reading this document before opening an account. If you have questions about any term, our support team can provide clarification.

Account opening and verification on stick

To open an account on stick, you provide your email address, phone number, and basic personal information. You must be of legal age in your jurisdiction to use our services. We do not knowingly accept accounts from minors or from individuals in jurisdictions where online wagering is prohibited.

After registration, you complete identity verification. We require a valid government-issued ID and address confirmation. Verification typically completes within hours. We may request additional documentation if your account activity triggers compliance reviews. Until verification is complete, you cannot deposit or withdraw funds.

Your account is personal and non-transferable. You are responsible for maintaining the confidentiality of your login credentials. We are not liable for unauthorized access if you share your credentials or fail to secure your account. If you suspect unauthorized access, contact our support team immediately.

Account holders must provide accurate information during registration and verification. False information, identity misrepresentation, or use of another person's identity is grounds for immediate account closure and forfeiture of funds. We cooperate with law enforcement on fraud investigations.

Deposits, withdrawals, and payment methods on stick

Withdrawals are processed subject to verification windows and compliance requirements. We process withdrawal requests within standard timelines: digital wallets typically settle within hours, and bank transfers typically settle within one business day. We do not charge withdrawal fees. Withdrawal amounts must not exceed your current account balance.

We reserve the right to decline a withdrawal if your account is under review, if your activity suggests fraud or money laundering, or if you have outstanding disputes. We will notify you of any withdrawal hold and the reason for it.

All transactions—deposits, withdrawals, bets, and settlements—are logged in your account history. You can review your complete transaction record at any time through your account dashboard.

Game participation and settlement on stick

When you participate in sportsbook betting, live-dealer games, slots, or esports markets on stick, you accept the outcome as final. All game results are determined by certified systems—random-number generators for slots, physical wheels for live-dealer games, official match results for sportsbook bets. We do not reverse settled outcomes except in cases of documented system error.

Live-dealer games settle based on physical outcomes visible in the live stream. All live-dealer sessions are recorded. If you dispute a settlement, we can review the recording to verify the outcome. Disputes must be raised within 48 hours of the session.

Slot games settle based on random-number generator outcomes. Each spin is independent and mathematically random. We do not adjust outcomes based on player history or account activity. Slot results are final upon spin completion.

We at stick settle all game outcomes transparently and consistently. Your account history provides a complete record of every transaction, every bet, and every result.

Bonus terms and conditions

We may offer bonuses, promotions, or special offers to account holders. Any bonus is subject to specific terms, including wagering requirements, time limits, and maximum-cashout restrictions. Bonus terms are communicated at the time of offer. You must accept bonus terms explicitly before claiming a bonus.

Bonuses are not cash; they are account credits that must be wagered according to the bonus terms before withdrawal. If you do not meet the wagering requirement within the specified time, the bonus expires and is forfeited. We do not refund expired bonuses.

We reserve the right to modify, suspend, or cancel any bonus offer at any time. We also reserve the right to void a bonus if we detect fraudulent activity, account manipulation, or violation of bonus terms.

Dispute resolution and jurisdiction

Our services are available only where local law permits. We do not offer our services in jurisdictions where online wagering is prohibited. Users are responsible for verifying that access and use comply with their own jurisdiction's law. We are not liable for legal consequences arising from your use of stick in a prohibited jurisdiction.

If you have a dispute with stick, contact our support team via chat or email. We investigate disputes and respond within 48 hours. If we cannot resolve your dispute internally, we may refer it to an independent arbitrator or dispute-resolution service.

These terms are governed by the laws of the jurisdiction in which stick operates. Any legal action arising from these terms must be brought in the courts of that jurisdiction. You waive any right to jury trial or class-action litigation.

We reserve the right to modify these terms at any time. Changes take effect immediately upon posting. Continued use of stick after a change constitutes acceptance of the new terms. We recommend reviewing these terms periodically.

If any provision of these terms is found to be unenforceable, the remaining provisions remain in effect. Our failure to enforce any term does not constitute a waiver of that term.

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