stickPrivacy Policy
This page describes what we collect when you use stick and how we keep that data protected. We at stick take data security seriously. When you register, deposit, or play on our platform, we collect personal information necessary to verify your identity, process payments, and deliver our service. We do not sell your data to third parties, and we encrypt all sensitive information.
Our privacy practices comply with applicable data-protection regulations in the jurisdictions where we operate. We store your information on secure servers, some of which may be located outside your country. We use your data only for account management, payment processing, fraud prevention, and service improvement. You have rights over your data, including the right to request access, correction, or deletion.
This policy explains our data collection, use, storage, and your rights. If you have questions about how we handle your information, our support team can provide clarification.
What data we collect on stick
We collect data in several categories. First, we collect identity information: your full name, date of birth, email address, and phone number. This data is required to create your stick account and verify your identity before you can deposit or withdraw.
Second, we collect address information: your residential address, city, and postal code. We use this to confirm your location and comply with jurisdiction-specific regulations. If you access stick from Jakarta, Surabaya, Bandung, or Medan, we record your location data to ensure our service is available in your area.
Third, we collect payment information. When you deposit using DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet, we record your payment method, transaction amount, and settlement status. We do not store your full payment credentials on our servers; payment processors handle sensitive card or wallet data directly.
Fourth, we collect activity data. We log your login times, games played, bets placed, results, and withdrawals. This data helps us detect fraud, resolve disputes, and improve our service. Your account history on stick is always available for your review.
Fifth, we collect device and browser information. We record your IP address, device type, operating system, and browser type. This helps us detect unauthorized access and provide technical support.
How we use your data
We use your data for account management. Your identity information allows us to create and maintain your stick account, verify your age and location, and process your requests.
We use your data for payment processing. Your payment information enables us to accept deposits and process withdrawals through your chosen payment method. We share payment data with payment processors only as necessary to complete transactions.
We use your data for fraud prevention. We analyze your activity patterns to detect suspicious behavior, unauthorized access attempts, and potential fraud. If we detect unusual activity, we may freeze your account temporarily and contact you to verify.
We use your data for legal compliance. We may disclose your information to law enforcement or regulatory authorities if required by law or if we believe disclosure is necessary to protect our rights or the rights of others.
We use your data for service improvement. We analyze aggregated, anonymized data to understand how players use stick, which games are popular, and where we can improve our platform. This analysis does not identify you personally.
Our data protection practices on stick
We encrypt all data in transit and at rest. When you log into stick or submit payment information, your connection uses SSL/TLS encryption. Your stored data is encrypted on our servers using industry-standard algorithms.
We limit access to your data. Only stick employees who need your information to perform their job have access to it. We do not share your personal data with third parties except as necessary to process payments, comply with law, or operate our service.
We retain your data for as long as your account is active and for a reasonable period afterward to comply with legal obligations. If you request account deletion, we remove your personal data except where we are required by law to retain it.
We at stick protect your data with encryption, access controls, and secure storage. Your privacy is a core commitment we make to every account holder.
Cookies and tracking
We use cookies to remember your login status, language preference, and account settings. Cookies are small files stored on your device that help us recognize you when you return to stick. You can disable cookies in your browser settings, but doing so may limit your ability to use our platform.
We do not use cookies to track your activity outside stick. We do not sell cookie data to advertisers or third parties.
Your rights regarding your data
You have the right to access your data. You can view your account information, transaction history, and activity log at any time through your stick account dashboard.
You have the right to correct your data. If your personal information is inaccurate, you can update it through your account settings or contact our support team.
You have the right to request deletion. You can request that we delete your account and associated data. We will comply with deletion requests except where we are required by law to retain your information.
You have the right to data portability. You can request a copy of your data in a portable format. We will provide this within a reasonable timeframe.
Third-party processors
We use third-party service providers to operate stick. These include payment processors, hosting providers, and analytics services. We require all third parties to protect your data with the same security standards we use. We do not allow third parties to use your data for their own purposes.
Our servers may be located outside your jurisdiction. Data stored on these servers is subject to the laws of the country where the server is located. By using stick, you consent to your data being transferred to and stored in these locations.
Contact us about privacy
If you have questions about our privacy practices, want to exercise your data rights, or believe we have mishandled your information, contact our support team. We respond to privacy inquiries within 48 hours. Our support team is available via chat and email.
We may update this privacy policy from time to time. We will notify you of material changes by email or by posting a notice on stick. Your continued use of our platform after changes indicates your acceptance of the updated policy.